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Process of Role Conflict for Clinical Nurse Specialist

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KMID : 1003020120130010024
¾çÀμ÷ ( Yang In-Suk ) - °æÀÏ´ëÇб³ °£È£Çаú

°­Áö¼÷ ( Kang Ji-Sook ) - ¿ø±¤´ëÇб³ °£È£Çаú

Abstract

Purpose: The purpose of this research is to disclose the particular experiences of Clinical Nurse Specialist (CNS) with role conflict in Korea.

Methods: This research utilized grounded theory approach in order to study the experiences CNS with role conflict, to disclose the basic socio-psychological process of them and to develop a substantive theory with regards to these finding. The author had in-depth interviews and participant observations with them until they were saturated. Total 8 CNS participated in this study.

Results: As a result, 72 concepts, 24 subcategories and 13 categories were generated and paradigm model was proposed as follows. The causal conditions were ¡®role ambiguity,¡¯ ¡®high achievement motive.¡¯ The central phenomenon was ¡®being indecisive¡¯ for CNS. The contextual conditions that affected indecision were ¡®new experiences¡¯, ¡®unexpected workload¡¯. The intervening condition was ¡®comparing others,¡¯ ¡®communicating,¡¯ ¡®pursuing knowledgement,¡¯ ¡®pending system.¡¯ The action/interaction, which are strategic or routine responses of the participants was ¡®aggressive coping,¡¯ ¡®passive coping.¡¯ According to consequences, those who discovered ¡®being indecisive¡¯ with role conflict of CNS can select ¡®distinct role,¡¯ or ¡®resignation.¡¯ The core category of this study was the ¡®establishing role.¡¯

Conclusion: As a nursing administration, it is needed to improve CNS¡¯ role and position by developing system, and as a nursing education, there will be prepared for CNS¡¯ job education program.
KeyWords
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Role conflict, Clinical nurse specialist, Grounded theory
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